The ongoing federal government shutdown has left many Americans wondering whether they can still access essential services. While several departments are affected by the funding lapse, the Social Security Administration (SSA) has confirmed that critical online services remain available.
Social Security remains a key financial lifeline for retirees, people with disabilities, and their families. Ensuring that payments continue without interruption has been a top priority for officials. Even with in-person visits at local offices reduced, most services can still be handled digitally through the SSA’s secure online platforms.
What’s Behind the Government Shutdown?
This isn’t the first time the U.S. government has experienced a shutdown, but it’s the first in nearly seven years. The current situation stems from Congress’ failure to reach an agreement on a spending bill linked to Donald Trump’s proposed budget. As a result, several federal services are limited—but Social Security operations are still running since they’re classified as essential.
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What the SSA Has Said
According to SSA Commissioner Frank J. Bisignano, citizens are encouraged to complete as many procedures as possible online. While local offices may be short-staffed, the SSA’s website provides digital access to most services that normally require an in-person visit.
Beneficiaries are advised to visit the official Social Security website and log in to their my Social Security account to continue managing benefits without disruption.
Social Security Services Still Available Online
Through an online account, users can:
- View and manage benefits.
- Check application or appeal status.
- Request a replacement Social Security card.
- Access benefit verification letters.
- Review their earnings history.
- Update direct deposit details or mailing address.
The core programs—Retirement, Disability, and Medicare—remain fully operational online.
Even in a government shutdown, the Social Security Administration continues to provide millions of Americans with uninterrupted access to the benefits they rely on.