Apply for SASSA R370 Grant Online – Step-by-Step Process

If you are struggling financially, unemployed, and not receiving any other SASSA grant then the R370 monthly payment might help you.

Here’s exactly how to apply for the grant in 2025, and how to follow up your application status step-by-step.

What is the SASSA R370 Grant and who is eligible?

The R370 grant refers to the Social Relief of Distress (SRD) Grant administered by SASSA.

It helps adults who are unemployed, not receiving another social grant for themselves, and who meet income and residency criteria.

Key eligibility points:

You must be a South African citizen, permanent resident or a recognised refugee/asylum permit holder.
Age typically between 18 and 59 years (older persons should apply for the Older Persons Grant).
You must not receive any other SASSA social grant for yourself (child grants may not disqualify you depending on your situation).
You must meet the means test: limited or no income/assets and be in financial distress.

If you meet these criteria you may proceed with applying.

Follow these steps to apply online:

Visit the official SASSA SRD portal at srd.sassa.gov.za.
On the homepage click “Apply for SRD Grant” (or equivalent) and select your category (South African ID or Asylum/Refugee).
Enter your 13-digit ID number and the mobile phone number you will use (must be active).
You will receive an OTP (one-time pin) via SMS to verify your number—enter it to proceed.
Complete the application form: provide personal details (name, address, bank or payment method, employment/income status, etc.).
Select your payment method (bank account in your name, or approved pay-point). Double-check all details for accuracy.
Read and accept the Terms & Conditions, then click “Submit”. You will receive confirmation that your application has been submitted.

Keep a copy of your application reference (if provided) or take a screenshot of the confirmation message.

Although the application is largely online you should have these at hand:

Valid South African ID or asylum/refugee permit.
Active cellphone number registered in your name.
Banking details if you choose direct deposit (bank name, branch, account number).
Proof of unemployment or minimal income/assets (for the means test).
Current residential address.
Preparing these ahead of time makes the process smoother.

Once you apply, you can check your status to see if you’ve been approved, declined or if more information is needed. Methods include:

Online: Go to the SRD portal, click “Check Status” and enter your ID and mobile number.
WhatsApp: Save and send “STATUS” to the official number (e.g., 082 046 8553) to check your status.
USSD: Dial a code such as *134*7737# or *120*3210# and follow prompts.
Call Centre: Contact SASSA toll-free at 0800 60 10 11 with your ID and number to ask about your status.

Checking regularly ensures you are aware of any needed follow-up actions.

After checking, you might see:

Approved – Your application has passed verification. You’ll see or be given your payment date once batch-processed.
Pending / Under Review – SASSA is still verifying your details (banking, identity, income) and you must wait or update missing info.
Declined / Rejected – Your application did not meet criteria or errors occurred. You’ll see the reason and you may appeal or reapply.
Bank Details Pending – This means banking/payment method verification is required; update your account if needed.

If your status is pending for too long, check your details and ensure everything submitted is correct.

If declined, follow appeal steps or reapply once eligible.

Once approved, payments are issued in monthly batches.

For the SRD grant, the payday tends to fall toward the end of the month, not the beginning like some other grants.

Your payment method determines how you receive the funds: bank deposit, or collection at approved pay-points.

Ensure your banking details are correct to avoid delay.