If you receive the SASSA R350 Social Relief of Distress (SRD) grant, you can change or update your banking details online to make sure your money is paid into the right account.
This step-by-step guide explains exactly how to do it safely through the official SASSA SRD website in 2025.
What Do You Need Before Changing Your SASSA Banking Details?
Before updating your banking information, ensure that you have all the required details ready.
You will need your 13-digit South African ID number and the cellphone number used when you first applied for the grant.
SASSA uses this number to send you a secure verification link, so it must still be active and registered in your name.
You also need a bank account in your own name. SASSA will not deposit your R350 grant into anyone else’s account for security reasons.
Prepare your account number, branch name or code, and confirm that the account is active.
If your account is dormant or closed, your payment will fail, and you will have to redo the update.
How to Change Your SASSA R350 Banking Details Online
To change your payment method or banking details, visit the official SRD website at https://srd.sassa.gov.za.
Scroll to the section labeled “How do I change my banking details?” and follow these steps:
- Enter your ID number in the field provided.
- You will receive an SMS with a secure link sent to the mobile number you registered with SASSA.
- Tap on that link to open a secure page where you can fill in your new banking information.
- Select your bank name, enter your account number, branch code, and choose whether it is a savings or current account.
- Review the details carefully and click Submit.
Once submitted, SASSA will verify that the account belongs to you before approving the change.
How Long Does the Verification Process Take?
After you’ve submitted your new details, your information is sent through a verification process that involves both SASSA and your bank.
This step prevents fraud and ensures the account matches your ID.
Verification usually takes 7 to 10 working days, though delays can occur during high-volume periods.
If your banking details are approved, all future payments will be made into your new account.
However, any pending or already processed payments will still go to your old account or previous payment method.
Common Mistakes to Avoid When Updating SASSA Banking Details
Many beneficiaries experience delays because of small mistakes during the update process.
The most common errors include entering the wrong account number, using a closed or inactive account, or trying to use someone else’s bank account. SASSA will reject any bank account that does not match your ID information.
It is also important to avoid using shared or joint accounts, since verification might fail.
Always double-check that you are on the official SASSA SRD website, not on a link shared via social media or an unknown message.
Fraudsters often imitate the SASSA portal to steal personal and banking information.
What If You Lost Your Registered Phone Number?
If the phone number you used when applying for the R350 grant is no longer available, you must first update your mobile number before you can change your bank details.
This can be done by contacting the SASSA call centre at 0800 60 10 11 or visiting your nearest SASSA office with your ID document.
You cannot receive the verification link on a different number, so make sure the update is completed before attempting to change your bank account.
How to Receive SASSA R350 Payments Safely
Once your banking details are verified, payments will automatically reflect in your new account every month.
Make sure to keep your phone number active and avoid sharing your ID or login link with anyone.
SASSA will never ask for your PIN or password over the phone.
You can also check your payment status regularly at https://srd.sassa.gov.za by clicking the Check Status section and entering your ID and cellphone number.
Can You Switch from Cash or Retail Payments to a Bank Account?
Yes, beneficiaries who previously collected payments at Shoprite, Boxer, or other retail stores can switch to direct deposit in a bank account. This option is faster, safer, and avoids long queues.
Just follow the same online process described above.
Once verified, your next grant will go directly into your bank account instead of a store till slip.
