Many South Africans rely on social grants from SASSA.
Whether you’re applying or already receive one, checking your grant status in 2025 is essential.
This guide helps you confirm your eligibility, understand the status system, and know what to do next.
Who is eligible for a SASSA grant in 2025?
SASSA offers several grant types (older persons, disability, child support, etc.), each with its own criteria.
For the SRD / R370 grant (Social Relief of Distress), eligibility in 2025 generally includes:
- Being a South African citizen, permanent resident, or refugee.
- Being between 18 and 59 years old (for the SRD grant)
- Having insufficient means or income (below the threshold)
- Not receiving another social grant (for yourself) or any guaranteed income like UIF/NSFAS for your personal benefit.
- Proof of residence, contact number, identity documentation, bank details (if payment by bank)
If you meet these, your application may be accepted. If you don’t, SASSA may decline or “self-exclude” your application.
How do I check my SASSA grant status?
To check your SASSA grant status in 2025:
- Visit the official SRD portal at srd.sassa.gov.za and click “Check Status.”
- Enter your 13-digit ID number and cell phone number you used when applying.
- Submit. The system will show your current status (pending, approved, or declined) and any payment date where applicable.
Use the exact ID and phone used in your application — any mismatch often causes errors.
Are there other ways to check?
Yes, if the portal is slow or unavailable:
- USSD/Dial code: Dial *120*3210# or *120*69277#, then select “SRD status” and enter your ID.
- SMS: Send STATUS <ID number> from the cell number you used to SASSA’s SMS service (e.g., 32555). The reply will show your status.
- WhatsApp: Save 082 046 8553 and send “Status” or “SASSA.” Follow the prompts to enter your ID and mobile number.
These methods are helpful if you don’t have data or the site is down.
What do the common statuses mean (Pending, Approved, Declined)?
When you check your status, you might see:
- Pending: Your application is still under review or verification.
- Approved: You passed the eligibility checks. A payment date might also show.
- Declined / Rejected: Your application did not meet one or more requirements.
- Bank Details Pending: SASSA is still verifying or awaiting your banking info.
- Self-Exclusion / Exclusion: You are flagged as not eligible (income too high or receiving other grants)
Knowing which status is shown helps you decide your next action.
When will payment happen if I’m approved?
If your status is Approved, SASSA generally schedules payments in monthly batches. The date may appear once the batch is set.
For example, SRD payments in July 2025 were processed between 25 and 31 July.
If approval shows but no payday is given yet, it often means the system has not allocated your slot yet.
What can I do if my application was declined?
If your application is declined and you believe it is unfair or incorrect:
- You can lodge an appeal via the SRD portal. Provide your ID, phone number, month(s), and reasons or supporting documents.
- Check whether the decline was due to mismatches (name, ID, bank, etc.), then correct those.
- Monitor the appeal status via the same portal.
- Be prompt, appeals often have time limits.
How can I fix status check errors or eligibility issues?
If your status check fails or shows “no match,” try:
- Confirm your ID number, name, surname, and phone number exactly match what you used in the application.
- If any of those changed (marriage, new phone, name change), update records at Home Affairs and in the SRD application.
- Check that your banking details are correct and linked to your name.
- Retry during off-peak hours — website overloads cause errors sometimes.
- If nothing works, visit a SASSA office with your ID and proof of information and ask for assistance.

