SASSA R370 Grant Status Check – See If You’ve Been Approved

The South African Social Security Agency (SASSA) continues to pay the Social Relief of Distress (SRD) grant, now set at R370 per month in 2025. 

If you’ve already applied for this grant, checking your application and payment status is an important step to confirm approval and know when you’ll receive your money.

What Is the SASSA R370 Grant for 2025?

The SASSA R370 grant is the Social Relief of Distress (SRD) grant, created to support unemployed South Africans who have no source of income or other government assistance. 

In 2025, the grant amount increased from R350 to R370. 

It is paid monthly to qualifying adults between 18 and 59 years old who are South African citizens, permanent residents, or recognised refugees.

This grant is temporary and reviewed regularly, meaning you must meet the criteria every month to remain eligible. 

Applicants who are already receiving UIF payments, NSFAS allowances, or any other social grant for themselves will not qualify for the SRD R370 grant.

How to Check Your SASSA 370 Grant Status Online

The quickest way to find out if your SRD grant has been approved is through the official SASSA SRD website. 

Here’s the step-by-step process:

1. Go to https://srd.sassa.gov.za
2. Scroll to the section labelled “Check Your Status”
3. Enter your South African ID number and the mobile number you used to apply
4. Click Submit to view your current status

Your result will display whether you are approved, pending, or declined, along with any payment date if available.

You can also use WhatsApp or USSD for status updates.

• On WhatsApp: Send the word “Status” to 082 046 8553 and follow the prompts.
• On USSD: Dial *120*3210# and choose the SASSA SRD option.
  These tools are free and available 24/7.

What Does Each SASSA Status Mean?

When you perform a status check, you may see different messages. Here’s what they mean:

1. Approved: Your grant has been accepted and a payment date will appear once the transfer is scheduled.
2. Pending: SASSA is still verifying your information. This may include ID verification, bank checks, or income validation.
3. Declined: Your application was not approved. The message usually includes a reason (for example, “Alternative Income Source Identified”).
4. Reapplication Pending: You need to confirm your details or reapply for continued eligibility.
5. Bank Details Pending: You were approved, but no payment will be made until you upload valid banking details.

If your status remains pending for over 60 days, contact SASSA’s help centre or update your banking information through the SRD website.

How to Fix Pending or Declined Status

If your SASSA R370 status check shows Pending or Declined, you still have options to resolve it.

1. Pending: Make sure your ID and phone number match your application exactly. Also, verify that your bank account is active and registered in your name.
2. Declined: Read the reason given. If you disagree, you can appeal through the Independent Tribunal for Social Assistance Appeals at https://srd.dsd.gov.za. Submit your appeal within 90 days of receiving your decline notice.
   If you made mistakes during the application (such as incorrect income details), correct them before reapplying.

How to Update Banking Details for the R370 Grant

Incorrect or missing banking details are one of the most common causes of delayed payments. To fix this:

1. Visit https://srd.sassa.gov.za
2. Scroll to “How to change my banking details”
3. Enter your ID number
4. You’ll receive an SMS with a secure link — follow it to update your bank info
5. Choose an account registered in your own name

Once verified, your next payment will be made directly to that account. 

Avoid using accounts that belong to friends or family, as this could delay or block your payment.

When Will You Get Paid After Approval?

SASSA pays SRD grants in monthly batches rather than a fixed date for everyone. 

Payments are usually released toward the end of each month after all verifications are completed.

Once your payment date appears on the SRD portal, it means your funds are scheduled to be transferred. 

You can withdraw your grant through:

1. Direct bank deposit (if you provided valid banking details)
2. Retail stores such as Shoprite, Checkers, Boxer, or Pick n Pay
3. CashSend or other approved payment point

Always wait for your payment date before visiting a retailer to avoid unnecessary queues.

How to Contact SASSA for Help

If your status doesn’t update or you believe there’s an error, you can contact SASSA directly for support:

• Call Centre: 0800 60 10 11
• Email: grantsenquiries@sassa.gov.za
• Website: www.sassa.gov.za
  Provide your ID number and phone number when contacting them so they can assist faster.