SASSA SRD R370 Grant 2025 – Application and Status Check

If you’re unemployed, not receiving any other SASSA grant, and want financial relief, the SRD (Social Relief of Distress) grant, often called the “R370 grant,” may be for you. 

This article explains how to apply in 2025, how to check your status, what the eligibility rule is, and how the payment process works.

What is the SRD / R370 Grant and who qualifies?

The SRD grant is a monthly payment from SASSA designed to assist people who are in distress and meet certain eligibility criteria. 

The amount commonly referred to as “R370” per month in 2025 is meant to support those with no other grant income.

To qualify (in 2025) you typically must:

1. Be a South African citizen, or permanent resident, or an asylum/refugee permit holder.
2. Be between approximately 18 and 59 years old (those 60+ should apply for Older Persons Grant).
3. Not receive any other permanent SASSA grant for yourself (though child grants may not affect you).
4. Be unemployed or with extremely limited income/assets (meaning test applies).
5. Reside in South Africa and not be living permanently in a state institution.

Meeting these criteria makes you eligible to apply. 

If you submit an application and it is approved, you will be included in the monthly payment cycle.

How do you apply for the SRD R370 Grant in 2025?

In 2025, SASSA has opened online application portals for the SRD grant. 

For example, applications for June 2025 were announced.

Steps to apply:

1. Go to the official SASSA SRD portal.
2. Choose your category (South African citizen / permanent resident/asylum seeker).
3. Enter your ID number (or permit/file number) and mobile phone number that will be registered.
4. Provide required information: personal details, income/assets, banking or payment method.
5. Submit the application.
6. Wait for verification and status changes.

Make sure your banking or payment method is correct and your mobile number is active — SASSA uses those for status updates and payment.

How do you check your SRD R370 Grant status?

Once you have applied, you can track your application and payment status via several official methods:

1. Online portal: Visit srd.sassa.gov.za, go to “Check Status”, enter your ID and registered mobile number.
2. WhatsApp / SMS: Send your query to the official SASSA number (for example 082 046 8553) with your ID and phone number to retrieve status details.
3. USSD / phone check: On your registered phone dial a code (for example 1203210#) and follow the prompts to view your status.
4. Call centre: Use SASSA’s helpline (e.g., 0800 60 10 11) to get assistance.

By checking your status, you’ll know if your application is “Approved”, “Pending”, “Declined”, or needs more details (banking/verification).

What do status results mean and what to do next?

When you check your status you may see:

1. Approved: Your application has been accepted. You should see or wait for payment date details.
2. Pending / Under Review: Verification is still underway (income, assets, identity, bank). Wait or supply missing info.
3. Declined / Rejected: Your application did not meet criteria (e.g., income too high, another grant active, incorrect details). You may be able to appeal.
4. Bank Details Pending: You are approved, but your bank account or payment method needs to be verified before you get payment.

If your status shows “Pending” or “Bank Details Pending”, check that your banking and personal information are correct and up to date, and respond to any verification requests.

When will you be paid if your SRD R370 application is approved?

For SRD payments in 2025, SASSA uses a monthly payment window usually at the end of the month rather than a fixed day. For example:

• Payments for July 2025 were scheduled from 25 to 31 July 2025.
• Other months follow similar windows (e.g., around 25-30 of each month).

Your personal payment date will depend on when you were approved and which payment batch you’re in. 

After your status is “Approved”, check your portal to see your specific payment date or window.

What changes were introduced in the SRD application process for 2025?

In 2025 SASSA announced several updates to the SRD grant process:

1. An increase in the grant amount from “R350” to “R370”.
2. Stronger identity, banking and income verification processes (including cross-checks with other databases) to prevent fraud and ensure only eligible persons receive support.
3. More digital methods (online, mobile) for application and status checking reducing the need for physical visits.

These changes aim to streamline the process and protect the integrity of the grant, but they also mean applications may take some time for verification.

What should you do if your SRD application is declined or you haven’t been paid?

If you receive a Declined status or your payment does not arrive in your assigned window:

1. Check the reason in your portal — for example “income too high”, “existing grant”, “bank account issue”.
2. If you believe you meet eligibility, you may appeal the decision through SASSA’s appeal process (or DSD’s tribunal where applicable).
3. If your status was “Approved” but you were not paid in your window, double check your bank account details and status updates.
4. Make sure you responded to any verification requests, and your contact/bank details are active.
5. If many days have passed after your payment window without funds appearing, contact SASSA via call centre or visit an office.