SASSA Status Check and Payment Dates for 2025

If you’re depending on the Social Relief of Distress (SRD) grant (often referred to as R370) in 2025, you need reliable ways to see whether your application is approved and when your funds will be paid. 

This guide walks you through how to check your SASSA SRD status using official methods, and shares what is known now about payment dates in 2025.

How do I check my SASSA SRD status online?

The primary official method is via the SASSA SRD portal:

1. Visit srd.sassa.gov.za and click “Check Status” or similar.
2. Enter your 13-digit South African ID number and the mobile number you used when you applied.
3. Submit, and the system will show your monthly status: whether your application is pending, approved, declined, or needs action (for example, banking info pending).
4. Sometimes the status page also shows your payment date once approved.

Always use the same ID and phone number you used for the application.

What are the alternative ways to check SASSA status?

If the portal is slow or not working, you can try:

1. WhatsApp: Save 082 046 8553 to your contacts. Send a message with “Status” or follow prompts to enter your ID and phone. You will receive feedback on your SRD status.
2. SMS: From the same number used to apply, text STATUS <ID number> to 32555. A reply will show your status or payment date.
3. USSD / Dial code: Dial codes like *120*3210# or similar may allow status checks without data. You follow prompts and enter your ID to see your current status.
4. Phone call: Call the SASSA toll-free line 0800 60 10 11. Provide your ID and phone number when prompted, and you may hear your status and payment date.

Using more than one method helps when one system is busy.

When are SRD payment dates in 2025 scheduled?

While SASSA has not always published fixed dates far ahead, certain monthly ranges have become common:

1. SRD payments are typically processed between the 20th and 27th of each month.
2. For example, in July 2025, payments will be made between 25 and 31 July.
3. For September 2025, SASSA has announced that payments will occur between 25 and 29 September.
4. In August 2025, the SRD payment window also begins around August 20 to August 27.
5. For social grants (other than SRD), fixed early month dates are publicized. For example, in June 2025: Older Persons grants paid on 3 June, Disability 4 June, and children/all other grants 5 June.

Because SRD grants are disbursed later in each month, always check your status close to those ranges.

What does each status result mean?

When you check the status, you may see terms such as:

1. Pending: Your application is being reviewed or there are outstanding documents or verification.
2. Approved: Your application has passed checks, and funds should be paid soon.
3. Declined / Rejected: Your application was rejected due to eligibility criteria, discrepancies, or missing information.
4. Bank details pending / Not verified: SASSA has not confirmed your banking information. You must update or verify to avoid delays.
5. Referred: Your application has been flagged for further review or additional verification.

Understanding these helps you know whether to wait, update info, or appeal.

What should I do if my status is approved but payment is late?

If your status shows “Approved” but you have not received funds:

1. Confirm your banking details are correct and verified.
2. Wait for the scheduled payment window (usually between the 20th and 27th).
3. Contact SASSA via the call center or through the status portal for assistance.
4. Check whether your bank might delay crediting due to weekends or internal processing.

Can I appeal if my application is declined?

Yes, you can submit an appeal for a declined SRD application:

1. Visit srd.sassa.gov.za/appeals or the “Exercise My Right to Appeal” section.
2. Enter your ID number, phone number, and the month(s) you want to appeal.
3. Provide reasons and any supporting documents (proof of income, bank statements, etc.).
4. After you appeal, you can check the appeal status via the same portal.
5. Appeals are usually decided within 60 to 90 days.

You must appeal for each month that was declined.

What can I do if status checks or payment info fail or show errors?

When your status check fails or seems incorrect:

1. Confirm you entered the correct ID and phone number from your application.
2. Try different methods (portal, WhatsApp, SMS, USSD, call).
3. Wait and try during off-peak hours — system overload can slow performance.
4. Clear browser cache, or use a different browser or device.
5. Visit your local SASSA office in person with your ID and phone, and ask the staff to check your status.
6. Keep your contact and banking info up to date so you receive SMS or alerts when your status changes.